Visitor Programme Officers play a vital role in delivering exceptional customer experiences and bringing the Zoo's mission and ZSL strategy to life. Working closely with the events team, they create engaging talks, tours, workshops, and pop-up events that captivate diverse audiences. They also contribute to ZSL's daytime commercial experiences, generating essential revenue to support global cons...

As an essential part of the team, you'll play a dynamic role in supporting our mission and keeping things running smoothly. You'll take the wheel in driving and maintaining a fleet of vehicles, performing routine checks to ensure everything is in top shape. Your work will be diverse and impactful, transporting everything from materials and animal food to waste and even the animals themselves. ...

As an Overnight Experience Host, you'll play a key role in creating unforgettable memories for our guests, delivering engaging talks, tours, and activities while providing exceptional customer service. Your mission is to ensure visitors feel safe, comfortable, and inspired, leaving with a deeper connection to wildlife and a true understanding of how their visit supports ZSL's vital conservation w...

ZSL welcomes visitors from around the world to a historic and vibrant zoo, home to incredible wildlife and a legacy of ground-breaking conservation work. First impressions matter, and this role plays a key part in ensuring every guest's experience is welcoming, positive, and immersive from the moment they step through our gates. As a vital member of the team, you'll support the Area Champions...

Engagement Officers are vital to the visitor experience, they play a hands-on role in delivering the daily schedule of talks and activities, hosting seasonal events, and ensuring visitors have a safe and enjoyable experience in our walkthrough animal habitats. Every interaction is an opportunity to inspire, educate, and bring people closer to wildlife. Key Responsibilities: ...