Learning Officer

This exciting opportunity sits within the Conservation Education Department and is based at London Zoo, right at the heart of one of the world’s most iconic wildlife organisations. The role plays a vital part in supporting ZSL’s mission to inspire, inform, and empower people to protect and restore wildlife across the globe.

As part of this dynamic team, you will deliver and support a wide range of conservation education programmes, engaging diverse audiences including schools, youth and community groups, teachers and trainee teachers, as well as conservation professionals. Through these interactions, you’ll help bring conservation to life and create meaningful connections between people and wildlife.

You will also contribute to the development of innovative new activities and resources, working collaboratively with colleagues across ZSL to design and deliver memorable, impactful learning experiences that inspire real-world action.

We also have a part-time position available (18.75hrs per week), which is advertised on our careers site. If you are open to either option, we encourage you to apply for both roles.

Key responsibilities:

• Conservation Education: Deliver educational activities for Conservation Education audiences in our zoos, online and through outreach, ensuring all participants have positive learning experiences.
• Planning and Admin: Support planning, administration and organisation of conservation education activities, liaising with teachers and group leaders where required.
• School and Community: Facilitate school, community and youth group visits to the zoo, including those with SEND and/or additional needs. This includes supporting teachers/group leaders and students throughout their time at the zoo, supporting and coordinating volunteers, helping groups to plan their time at the zoo, and collaborating with colleagues across London Zoo to ensure a welcoming and accessible experience.
• Team Support: Supporting Senior Learning Officers, Community Engagement Programme Lead and other colleagues where required on Conservation Education projects and activities.
• Evaluation and Improvement: Contribute to ongoing improvements to the experience for schools, community groups and other educational groups, including through reflective practice, evaluation and meetings.

• Purpose driven work – join an organisation where every role contributes to creating a world where wildlife thrives.  
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension. 
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you.  
• Holidays – 25 days annual leave allowance, plus UK bank holidays (increasing with milestone anniversaries). 
• Access to ZSL’s staff Equality Networks -Race & Culture, Team Pride, Disability, and Menopause, supporting an inclusive and welcoming workplace for those with lived experience. 
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme.   
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day.  
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops.   
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle.  
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work.  
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages.