Grounds & Logistics - Site Presentation Operative

Are you ready to make a real impact at London Zoo? As our Grounds & Logistics Site Presentation Operative, you'll play a vital role in keeping the zoo looking its best and ensuring a welcoming atmosphere for all our visitors. Working mainly during school holidays, public holidays and special events like Zoo Nights across a fixed term contract, you'll tackle a range of hands-on tasks, everything from site cleaning and waste management to supporting exciting zoo events. If you're physically fit, enjoy working outdoors, and are devoted to delivering top-notch customer care, this dynamic role could be perfect for you!

This is a fixed term role until the 4th January 2027, working an average of 475 hours over the contract period. Flexibility is required, with occasional evening and late summer event shifts, periods with no scheduled hours, and ad hoc opportunities as they arise. 

Key responsibilities:

• Experience in ground maintenance that involves site cleanliness and hygiene procedures.
• Good interpersonal skills working as part of a large and diverse team.
• Confidence in following health and safety procedures. 
• Able to handle physically demanding tasks feet throughout shift in all weather conditions. 

ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. 

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.  

What do we offer?  

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct  
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you  
• Holidays – 25 days annual leave allowance, plus UK bank holidays  Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme  
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day 
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops  
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle  
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages